Frequently Asked Questions
You can confirm your quote by calling us on 0208 944 7771 and speak to one of our Hire Team with your payment details.
Normally we would advise to have your delivery on the Friday prior & we would collect on the Monday.
Which we only charge for 1 day's hire. All deliveries & collections outside of these days must be arranged prior to the event with our Hire Team.
Our delivery & collection times start from approx 10am until 5pm. During busy times these will change. All deliveries or collections outside of these times must be arranged prior to the event with our Hire Team & may incur an additional charge.
We do the washing up for you afterwards. No need to worry about returning the goods dirty. All you need to do is simply scrape off excess food and return in the boxes supplied. Very often this proves more cost effective than employing someone to do it for you.
The wash charge is 20% of the hired items.
We take all debit or credit cards including American Express. Please call us on 0208 944 7771 with your details at least 48 hours prior to the delivery date to ensure your is secure.
We have a large selection of Trestle Tables or Round Tables each seating from 2 people to 12. Please see our chart below.
All Tables are approximately 75cm (30'') high.
76cm (2'6'') Round Table - Seats 2
90cm (3') Round Table - Seats 4
120cm (4') Round Table - Seats 6/7
150cm (5') Round Table - Seats 8/9
165cm (5'6'') Round Table - Seats 10/11
180cm (6') Round Table - Seats 10/12
SQUARE & TRESTLE TABLES
60 x 60cm (2'x 2') Square Table - Seats 2
120 x 60cm (4'x 2') Trestle Table - Seats 4 (2 down each side - comfortably)
180 x 45cm (6' x 18'') Trestle Table - Buffet Size only due to width
180 x 60cm (6'x 2') Trestle Table - Seats 6 (3 down each side - can squeeze 4 but VERY tight)
180 x 75cm (6'x 2'6'') Trestle Table - Seats 6 (3 down each side - can squeeze 4 but VERY tight)
180 x 90cm (6'x 3') Trestle Table - Seats 6 (3 down each side - can squeeze 4 but VERY tight. If 3 down each side can have 1 on each end)
We have a comprehensive range of sizes & colours of linen to suite all shapes & sizes of tables. Please see our list below.
135 x 135cm (54''x 54'') - Fits a 2ft Square Table
180 x 180cm (70''x 70'') - Fits a 2'6'', 3' & 3'6'' Round Tables
230 x 230cm (90''x 90'') - Fits a 4' & 5' Round Tables
270 x 180cm (104''x 70'') - Fits a Trestle Table (ending at the seat)
365 x 180cm (144''x 70'') - Fits a Trestle Table (boxing in 3 sides)
230cm (90'') Round - Fits a 2'6'' Round Table to the floor or a 4' Round Table to the seat
275cm (108'') Round - Fits a 4' Round Table to the floor or a 5' Round Table to the seat
300cm (118'') Round - Fits a 5' Round Table to the floor or a 6' Round Table to the seat
330cm (130'') Round - Fits a 6' Round Table to the floor
We are closed on Bank Holidays.
We advise you to have your delivery on the day prior to the bank holiday and your collection on the day following the bank holiday. We only charge for 1 day's hire. All deliveries & collections outside of these days must be arranged prior to the event with our Hire Team.
No, you can order as little or as much catering equipment hire as you want! Please either place a quotation or an order through our website, email firstname.lastname@example.org or telephone 0208 944 7771 to discuss quantities.
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A very large percentage on the time if your Gastronorm Turbo Oven, Hot Cupboard, Boiling Ring, Hot Water Urn & Deep Fat Fryer switches on but does not heat up to the correct working temperature, this is due to the item cannot draw off the correct amount of wattage to work efficiently.
Please unplug & move the item to an area where there are no other electrical items plugged in.
All modern kitchens work on a spur systems so although you have tried the item in a different plug in the same room and it has not correctly warmed up it is because there may be many items using that same spur.
The quickest and easiest way to find out is to plug the item in a different room. This often will solve the problem.
Please find below a list of minimum wattage requirements to ensure the electrical items hired work correctly.
Hot Water Urn 3kw
Gastronorm Turbo Fan Oven 3kw
Hot Cupboard 2kw
Boiling Ring 1kw
Deep Fat Fryer 3kw
Soup Kettle 1kw
Refrigerator (5Cuft) 0.5kw
Tall Refrigerator 0.5kw
Deep Freezer 0.5kw
Yes, there is, free of charge. Many of our customers collect items from our unit themselves.
Yes we do. There are 20 colours available for our contemporary range, 17 colours available for our damask range, 5 colours available for our satin stripe range and 10 colours available for our Indian Cotton range. We show the most requested colours on our website but if you do want something more specific please call us on 0208 944 7771.
The cancellation charges are as follows:
A 24-48 hours cancellation will incur a 50% charge of the hired items.
Less than 24 hours cancellation will incur a 100% charge of the hired items.
Yes of course! This can be arranged prior by contacting the Hire & Events Manager Pete on email@example.com or telephone 0208 944 7771.
We have a news section on our website and regularly use social media to promote our customer's events (with their permission). If you would like us to write a news article on your event, or use social media to promote/ talk about it, please contact our marketing executive by emailing firstname.lastname@example.org or calling 0208 944 7771.
The inside dimensions are 127cm high x 51cm wide x 38cm deep.
You can fit 9 shelves with equal spacing.
The outside demensions are 220cm tall x 85cm wide x 60cm deep.
Our Coffee Percolator can make up to 100 cups. 12oz of Percolated Coffee is required to make the correct mixture.
Yes you can, there will be no additional charge if you come to our unit and pick up your hire order.
We are open Monday - Friday 9.30am - 5pm and Saturdays 9 - 12pm. Please make sure your vehicle can accomodate your hired items.
Our address is Unit D Gresham Way, Wimbledon, London SW19 8ED and our telephone number is: 0208 944 7771.
For all our Camelot & Banqueting chairs the seat pad measurements are
41cm x 38cm.
The measurement for our Folding Chairs are 39cm x 37cm.